Support
Customs
Completing Customs paperwork
What is a commercial invoice or customs invoice?
What information do I need for my Customs paperwork?
Are there any exemptions to customs and duty fees?
Paying customs and duties charges in advance
Can I get a copy of the customs paperwork?
Customs duty
About Customs Duty and Tax
What is a tariff code?
How much tax will the receiver have to pay?
Why is my receiver being asked to pay Duty & Tax?
Can the shipper pay the duty and tax on the recipient’s behalf?
Import fees on delivery
What happens if the receiver refuses to pay customs duties?
Do charities have to pay duty and tax?
Tax IDs & specialist Customs docs
What is a Tax ID Number?
Why do I need to provide a Tax ID?
What if I don’t know or can’t provide the recipient’s Tax ID?
Ship to the EU using a EORI Number?
Ship to the EU using an IOSS
Using a SAD form
Use an ATR Certificate
Update on German Customs & Tax Regulations for DDP Shipments
Customs clearance issues
My goods are stuck in customs, what do I do?
Tariff Codes
Understanding Tariff Codes (HS Codes)
