Support
Before You Buy
Before You Buy
My payment failed as a result of an address issue, what do I do?
Are there any surcharges for heavy or bulky items?
Is the price online correct and does it include everything?
Do you have any promotions or special offers?
Do you offer parcel insurance?
Do you offer student discount?
Do you accept currencies other than GBP?
Where can I find information about your surcharges?
Can you give a quote over the phone or by email?
Why have you added a surcharge to my shipment?
What charges are applied after the shipment is sent?
Why does door-to-door shipping cost more than dropping off my parcel?