What charges are applied after the shipment is sent?

If, during the booking process, the wrong weight or dimensions are entered, new surcharges may be added during the shipping process.

If we are unable to deliver your shipment, having tried all available options, then you are liable for a £5 surcharge, plus the cost of return shipping.

If a collection failed due to your error, then you will be liable to a surcharge for rebooking collection.

Amendments to your order details including address corrections, may also carry a charge.

Note: For more information and a full list of possible additional charges, including handling and customs fees, visit our surcharges page.