Shipment is delayed in transit

From customs delays to severe weather, there are many reasons a delivery can be delivered late. To find out why your shipment was delayed, track your shipment.

Some delays require action and some do not. If you need to take action to resolve an issue, we will inform you of same, and let you know what’s required, when you track your shipment.

For International shipment we recommend the recipient contact the delivering courier, as it’s often the quickest way to resolve a delivery issue. 

Track your shipment regularly, as soon as you see the package has arrived in the destination country, it will likely be delivered on the next working day, if not out for delivery within 48 hours, then please contact us.