Parcelhero

Support

Damage Loss & Charge Claim

How long should I wait before contacting you?

How long should I wait before contacting you?

Please give us time to work through your claim, as carriers do not process claims quickly. If we are within the time frame stated, please do not contact us as we will be unable to assist.

If it has been longer and you haven’t heard from us, please get in touch.

For more information, visit our claims page